Airplus Refrigeration INC

Natasha★★★★★ 7 years ago

We had a service call regarding our Hoshizaki ice maker today. It ended up being a simple problem, but I wanted to say thank you for your excellent professionalism and service. Fernando was amazing in handling our case, getting our warranty registered, and getting us a quick service call. Fidel, the technician was knowledgeable, courteous and efficient. I cannot thank you enough, and we look forward to working with…

Jaysa Miller★★★★★ 4 years ago

This company was so easy to work with! The man I first talked to on the phone was super helpful & made sure a technician was sent ASAP to troubleshoot our fridge in the office. They even provided a COI very quickly--something that normally tends to be a huge headache for me dealing with vendors entering our building. The technician, Nelson, was super friendly & able to fix the issue quickly.

Maria Palacios★★★★★ 7 years ago

I own a restaurant locally in Orange County and my walk in cooler went down on a Friday night. In a panic I reached out to Nick at Airplus Refrigeration. He was very helpful and dispatched a tech to me within the hour. Airplus got me up and running in no time. I would definitely recommend this company for all your refrigeration needs. They are very friendly, knowledgeable and affordable!

Su Jeong Hong★ 4 years ago

So bad experience. They made me to wait all in the morning, and didn't show up. Finally he came the next day, the guy didn't even open the part, just told me it's the compressor issue, better to get new freezer. And charged me $209. He stayed less than 10 min. It was $95 for initially plus hourly. $109 for 10min. More expensive than lawyers hour !!!!

Becky Peratt★ 7 years ago

I would give this company zero stars if I could. Agree it is the worst customer service on the planet. They will only guarantee an appointment if you make your appointment at 6:30am or 7am. This essentially means they only do one appointment a day. They came out 9 months ago to fix my company's ice machine and it took multiple appointments to get them to come out. They did not do a good job because it is broken …

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